Debug Virtual Agent Bot Interconnect with a ServiceNow Virtual Agent secondary bot
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- UpdatedNov 12, 2024
- 2 minutes to read
- Xanadu
- Virtual Agent
Debug Virtual Agent Bot Interconnect with a ServiceNow Virtual Agent secondary bot
Debug Workflow Studio executions of your Virtual Agent Bot Interconnect and Virtual Agent secondary bot integration.
Before you begin
Enable the following system properties:
- sn_va_bot_ic.bot_interconnect.enable.logging = true
- glide.outbound_http_log.override = true
- glide.outbound_http_log.override.level = all
Role required: admin
Procedure
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In the Bot Interconnect instance, modify the shell topic you created in Virtual Agent:
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Enable execution context debugging in Workflow Studio.
Result
You can view additional logs and Workflow Studio executions for debugging purposes.