Configure state model transitions
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- UpdatedFeb 1, 2024
- 2 minutes to read
- Washington DC
- Change Management
You can use script includes or UI policies to configure state models and the criteria for moving change requests from one state to another.
Before you begin
Role required: script_include_admin, ui_policy_admin, or admin
Procedure
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Complete the following steps to add state change criteria in a script include
that enables a state transition.
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Complete the following steps to use a UI policy to add new criteria for state
transitions.