Activate the Agile Development 2.0 plugin (com.snc.sdlc.agile.2.0) if you have the admin role.

Before you begin

Role required: admin

About this task

  • If you are upgrading from an earlier ServiceNow release version of Agile Development to Agile Development 2.0, read upgrade information before activating the plugin.
  • The dashboards for Agile Development 2.0, if required, must be activated separately using the Performance Analytics – Content Pack – Project Portfolio Suite Dashboards plugin (com.snc.pps_dashboards). The Performance Analytics license is required to use the dashboards.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.
  2. Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.
    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.