Get Latest Response Text From Email step
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Create Workflows
Provide the most recent reply or forward message in an e-mail chain to other steps in your action.
Roles and availability
Available as an Workflow Studio action step. Users with the action_designer role can create a custom action with one or more action steps.
Inputs
Provide a value for each input that your step needs. To add dynamic values, you can also drag and drop pills from the Data panel or select them from the pill picker.
Input | Data type | Description |
---|---|---|
Email Record | Record | Email record whose most recent reply or forward message you want to provide to other steps in your action. Select an Email [sys_email] record from the list, or add an Email [sys_email] record data pill from the Data panel. |
Outputs
These outputs appear in the Data panel. You can use them as inputs elsewhere in your action.
Output | Data type | Description |
---|---|---|
Latest Response Text | String | Body text for the most recent reply or forward message in the Email
[sys_email] record that you selected for the step's input. Note: If you select an
Email [sys_email] record with a Type of New for this step's input, the Latest
Response Text output will be the entire body text of the e-mail. |
Action error evaluation
- If this step fails
- Data type: Choice
Option to continue running the next step or go to error evaluation. To use the step status code or message for a custom action error condition, see Action error evaluation.