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Store - IT Service Management release notes

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Store - IT Service Management release notes

The ServiceNow Store contains IT Service Management applications.

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.

Read ITSM documentation in one place

The ServiceNow Store IT Service Management documentation is now in the release family sections of the ServiceNow Product Documentation site. To read about ITSM features from the ServiceNow Store and the family releases, navigate to the Product Documentation site homepage and select your release family.

Latest releases for IT Service Management

Notify Zoom connector
  • Start and end a Zoom meeting directly from any task record such as incident, change request, etc. including the Major Incident Workbench.
  • Manage a Zoom meeting by adding or removing participants.
  • Track and report on the meeting details, such as meeting duration, and attendees, for further analysis.