Zing can include attachments in search results

Expand search results to include attachments from indexed tables.

Figure 1. Sample search including attachments

By default, only searches of Knowledge Base records include attachments.

Administrators can enable searching attachments for other tables, but doing so causes the platform to re-index the selected table, its parent table, and any children of the parent table.

Warning: For large tables, such as the Task table, re-indexing can take several hours and slows down the system until complete. Re-indexing is best performed during non-peak times.

Zing supports indexing and searching these attachment file types.

.doc
.htm
.html
.ini
.pdf
.ppt

.reg
.txt
.xls
.docx
.dotx
.dot

.pptx
.potx
.pot
.xlsx
.xltx
.xlt

How search works:

Topics are ranked in search results by how closely they match your search terms

Zing can include attachments in search results

Zing can include attachments in search results

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Zing can include attachments in search results

Zing can include attachments in search results

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