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    Home Paris Now Platform Administration Now Platform administration Search administration Zing text indexing and search engine Zing can include attachments in search results

    Zing can include attachments in search results

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    Zing can include attachments in search results

    Expand search results to include attachments from indexed tables. Display attachments for search results from the kb_knowledge table.

    Figure 1. Sample Knowledge search showing attachments
    Sample Knowledge search including attachments.
    By default, only searches of Knowledge Base records include attachments. Administrators can enable searching attachments for other tables, but doing so causes the platform to re-index the selected table, its parent table, and any children of the parent table.
    Warning: For large tables, such as the Task table, re-indexing can take several hours and slows down the system until complete. Re-indexing is best performed during non-peak times.

    The search results page only displays attachments for search results from the Knowledge [kb_knowledge] table, even if other tables have attachment search enabled.

    Figure 2. Global search displays attachments for Knowledge search results but not for search results from other tables
    Global search results screen displaying attachments for Knowledge search results but not for search results from other tables.

    Zing supports indexing and searching these attachment file types.
    • .doc
    • .htm
    • .html
    • .ini
    • .pdf
    • .ppt
    • .reg
    • .txt
    • .xls
    • .docx
    • .dotx
    • .dot
    • .pptx
    • .potx
    • .pot
    • .xlsx
    • .xltx
    • .xlt
    • Index attachments on a table

      You can enable attachment indexing for a table so text searches can return matches from the record and its file attachments.

    Related tasks
    • Index attachments on a table
    Related concepts
    • Available search options
    • Zing generates search results in four phases
    • Zing filters search results with access controls
    • Zing computes document scores using three components
    • Zing indexes words
    • Zing removes stop words from queries
    • Zing matches derived words with stemming
    • Zing can expand search results with synonyms
    Related reference
    • Features of Zing text indexing and search engine
    • Installed with Zing

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    Release version
    Choose your release version

      Zing can include attachments in search results

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Zing can include attachments in search results

      Expand search results to include attachments from indexed tables. Display attachments for search results from the kb_knowledge table.

      Figure 1. Sample Knowledge search showing attachments
      Sample Knowledge search including attachments.
      By default, only searches of Knowledge Base records include attachments. Administrators can enable searching attachments for other tables, but doing so causes the platform to re-index the selected table, its parent table, and any children of the parent table.
      Warning: For large tables, such as the Task table, re-indexing can take several hours and slows down the system until complete. Re-indexing is best performed during non-peak times.

      The search results page only displays attachments for search results from the Knowledge [kb_knowledge] table, even if other tables have attachment search enabled.

      Figure 2. Global search displays attachments for Knowledge search results but not for search results from other tables
      Global search results screen displaying attachments for Knowledge search results but not for search results from other tables.

      Zing supports indexing and searching these attachment file types.
      • .doc
      • .htm
      • .html
      • .ini
      • .pdf
      • .ppt
      • .reg
      • .txt
      • .xls
      • .docx
      • .dotx
      • .dot
      • .pptx
      • .potx
      • .pot
      • .xlsx
      • .xltx
      • .xlt
      • Index attachments on a table

        You can enable attachment indexing for a table so text searches can return matches from the record and its file attachments.

      Related tasks
      • Index attachments on a table
      Related concepts
      • Available search options
      • Zing generates search results in four phases
      • Zing filters search results with access controls
      • Zing computes document scores using three components
      • Zing indexes words
      • Zing removes stop words from queries
      • Zing matches derived words with stemming
      • Zing can expand search results with synonyms
      Related reference
      • Features of Zing text indexing and search engine
      • Installed with Zing

      Tags:

      Feedback

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