Vendor Manager Workspace

Monitor the performance of your company's vendors and manage all vendor-related information using the ServiceNow® Vendor Manager Workspace. Assess vendor performance using configurable vendor metric indicators.

Track and analyze how your vendors are executing on their goals and which areas need attention from a unified, central location. Integrate data from Service Portfolio Management (SPM), Contract Management, Assets, SLA Contracts, Vendor Risk Management, and Continual Improvement Management (CIM) applications.

Vendor Manager Workspace in action

Here's how agents use Vendor Manager Workspace.

Key features

Data in a unified location

View vendor profile and manage the performance of your company's vendors in in a unified location.

Data in unified location

Comprehensive vendor information layout

Analyze historical vendor health using a comprehensive layout of all information related to a vendor and its services.

Comprehensive vendor information layout

Integrated application data

Use aggregated data from multiple applications and measure vendor performance using qualitative and quantitative metrics.

Integrated application data

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Vendor Manager Workspace

Vendor Manager Workspace