Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • IT Business Management
Table of Contents
Choose your release version
    Home Paris IT Business Management IT Business Management Project Portfolio Management Resource Management Resource allocation User resources and group resources

    User resources and group resources

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    User resources and group resources

    When allocating resources, a resource manager might need to add a user or a group. Work with an administrator to create users or groups of the type pps_resource.

    Resource Manager view

    The Resource Manager view in Resource > Resources > Users lists only the users who have the pps_resource role. In addition to some of the fields displayed in the User Administration > Users form, the Resource Manager View > Users form also displays the following fields, which are editable only by a user who has the resource_manager role:
    • Location
    • Schedule
    • Timesheet Policy
    • Average Daily FTE Hours/Hours Per Person Day
      Note: Use the Update Resource Capacity related link to specify a date range. User capacity is populated in all aggregate tables based on the schedule of the user.

    The Resource Manager view in Resource > Resources > Groups lists only the groups with the pps_resource role. Although resource managers have write access to several fields, the only fields that they should edit are Average Daily FTE Hours/Hours Per Person Day and Hourly rate.

    • Update the resource capacity

      From the Resource Manager view, update the capacity of a user for a specific duration. Based on the schedule of the user and the specified duration, the capacity of the user is accordingly populated in all resource aggregate tables.

    • Update the resource aggregates

      From the Resource Manager view, you can update the resource aggregates for a specific time frame.

    Related tasks
    • Create a resource role
    • Create allocations
    • Reject a resource plan from the Resource Plan form

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      User resources and group resources

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      User resources and group resources

      When allocating resources, a resource manager might need to add a user or a group. Work with an administrator to create users or groups of the type pps_resource.

      Resource Manager view

      The Resource Manager view in Resource > Resources > Users lists only the users who have the pps_resource role. In addition to some of the fields displayed in the User Administration > Users form, the Resource Manager View > Users form also displays the following fields, which are editable only by a user who has the resource_manager role:
      • Location
      • Schedule
      • Timesheet Policy
      • Average Daily FTE Hours/Hours Per Person Day
        Note: Use the Update Resource Capacity related link to specify a date range. User capacity is populated in all aggregate tables based on the schedule of the user.

      The Resource Manager view in Resource > Resources > Groups lists only the groups with the pps_resource role. Although resource managers have write access to several fields, the only fields that they should edit are Average Daily FTE Hours/Hours Per Person Day and Hourly rate.

      • Update the resource capacity

        From the Resource Manager view, update the capacity of a user for a specific duration. Based on the schedule of the user and the specified duration, the capacity of the user is accordingly populated in all resource aggregate tables.

      • Update the resource aggregates

        From the Resource Manager view, you can update the resource aggregates for a specific time frame.

      Related tasks
      • Create a resource role
      • Create allocations
      • Reject a resource plan from the Resource Plan form

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login