Create an integration profile to track software subscriptions and reclaim unused licenses for the Cisco Webex Meetings application.

1. Before you create an integration profile in your ServiceNow instance, create an OAuth integration application in Cisco DevNet.
   1. Navigate to Cisco DevNet Webex Integration. Log in using the Login with Webex Meetings option.
   2. On the My App Information page, click Add App Information.
   3. On the form, fill in the fields.

      Field	Value
      Integration name	Name of your choice. For example, ServiceNow integration.
      Redirect URI	https://instance.service-now.com/oauth_redirect.do, where instance is the name of your ServiceNow instance
      Scope	read_all modify_users Note: The read_all scope is required to get a list of users and user activity. The modify_users scope is required to reclaim a user subscription.

   4. Click Submit.
   5. Copy the Client ID and Client Secret and save them. You will use them later.
2. Return to your ServiceNow instance and create an integration profile.
   1. Navigate to SaaS License > Administration > Create New Profile and select Webex Meetings Integration Profile.
   2. On the form, fill in the fields.

      Table 1. Integration profile record form

      Field	Value
      Display name	Name of your choice. For example, Webex integration.
      Connection & Credential	sn_webex_mtg_spoke.Webex. This value is automatically populated.
      Status	Status of the integration profile. Options are Draft and Published. This value is automatically populated.
      Profile type	Webex Meetings Subscription. This value is automatically populated.

   3. In the Calculate Activity Subflow form section, choose a value for the Analyze user activity from field.
      You can choose to start analyzing data from the current date or from up to 60 days in the past. Choosing a date in the past enables you to detect stale subscriptions without waiting in real time because you can see subscriptions that haven't been used recently. Because choosing a date in the past increases the amount of data that is analyzed, it could take several hours for you to be able to view the results.

      Note: After you save the integration profile, the Analyze user activity from field becomes read only.
   4. Click Save.
      A draft integration profile is created. The integration profile uses the Webex Download Subscriptions, Webex Update User Activity, and Webex Reclaim Subscription subflows to get user data from the Webex Meetings application.
   5. Open the Connection & Credential record by clicking the preview icon and then clicking Open Record.
   6. Click the Create New Connection & Credential related link.
   7. On the form, fill in the fields.

      Field	Value
      Connection URL	https://site.webex.com/WBXService/XMLService, where site is the name of your Webex site.
      OAuth Client ID	Client ID you created in Cisco DevNet.
      OAuth Client Secret	Client secret you created in Cisco DevNet.
      OAuth Redirect URL	https://instance.service-now.com/oauth_redirect.do, where instance is the name of your ServiceNow instance.
      Email address	Email address for an admin user on your Webex account.

   8. Click Create and Get OAuth Token and follow the steps to get an OAuth token.
   9. Return to the integration profile and click Publish.