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    Home Orlando Now Platform Capabilities Now Platform capabilities Knowledge Management Configure Knowledge Management Article versioning Knowledge article version numbers

    Knowledge article version numbers

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    Knowledge article version numbers

    Knowledge article version numbers follow a specific pattern. Increments to the version number depend on the revision type.

    Article version numbers follow this pattern: <major release number.minor release number>

    The type of revision being made to an article determines the increment. A minor revision increments the version number by 0.01. A major revision, such as publishing an article, increments the version to the next whole number, for example, from version 2.02 to 3.0.

    The following example illustrates the life cycle of a versioned article and the changes to the version number.
    User action Article state Version number
    Knowledge author creates a new article Draft 0.01
    Knowledge author makes a change and updates the article. Draft 0.01
    Knowledge author submits the article for review. Review 0.02
    Knowledge author recalls the article to make another change. Draft 0.03
    Knowledge article submits the article for review Review 0.04
    Approver rejects the article and requests a change. Draft 0.05
    Knowledge author makes the change and submits the article for review. Review 0.06
    Approver approves the article Scheduled for publish 0.07
    Article is published Published 1.0
    Knowledge author checks out the published article. Draft 1.01
    Knowledge author submits the article for review. Review 1.02
    Approver approves the article Scheduled for publish 1.03
    Article is published

    When the version 2.0 article is published, the state of the version 1.0 article changes to Outdated.

    Published 2.0
    Any change to the state of an article results in a version increment, except to and from the Pending retirement, Retired, and Outdated states.

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    Release version
    Choose your release version

      Knowledge article version numbers

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Knowledge article version numbers

      Knowledge article version numbers follow a specific pattern. Increments to the version number depend on the revision type.

      Article version numbers follow this pattern: <major release number.minor release number>

      The type of revision being made to an article determines the increment. A minor revision increments the version number by 0.01. A major revision, such as publishing an article, increments the version to the next whole number, for example, from version 2.02 to 3.0.

      The following example illustrates the life cycle of a versioned article and the changes to the version number.
      User action Article state Version number
      Knowledge author creates a new article Draft 0.01
      Knowledge author makes a change and updates the article. Draft 0.01
      Knowledge author submits the article for review. Review 0.02
      Knowledge author recalls the article to make another change. Draft 0.03
      Knowledge article submits the article for review Review 0.04
      Approver rejects the article and requests a change. Draft 0.05
      Knowledge author makes the change and submits the article for review. Review 0.06
      Approver approves the article Scheduled for publish 0.07
      Article is published Published 1.0
      Knowledge author checks out the published article. Draft 1.01
      Knowledge author submits the article for review. Review 1.02
      Approver approves the article Scheduled for publish 1.03
      Article is published

      When the version 2.0 article is published, the state of the version 1.0 article changes to Outdated.

      Published 2.0
      Any change to the state of an article results in a version increment, except to and from the Pending retirement, Retired, and Outdated states.

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