A CMDB remediation rule is associated with a task that was created for a failed CMDB
health test. A CMDB remediation rule is applied automatically or manually to execute a
remediation workflow that can, for example, delete stale CIs.
You need to first create and publish a remediation workflow that addresses the CI
issue. The workflow can be a regular workflow, or an Orchestration workflow, and the
table in the workflow needs to match the task type in the remediation rule. Do not
configure the workflow with any filter conditions by setting If condition
matches to None, so that the filters of the
CMDB remediation rule will apply.
Role required: itil_admin (on top of itil)
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Navigate to .
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Fill in the form.
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Click Submit.
If Execution is set to Automatic, then the business rule
Run remediations for CMDBHealth task applies the remediation
workflow to CIs that match the Task filter. If Execution is set
to Manual, then you can manually apply the remediation workflow defined in the
rule.