To use this Service Graph connector, you need a subscription to a Subscription Unit
that is based in the IT Operations Management (ITOM) Visibility
application or in the ITOM Discovery application. As defined in
the section titled "Managed IT Resource Types" in ServiceNow Subscription Unit Overview, for
managed IT resources that are created or modified in the CMDB by this Service Graph connector, but that
are not yet managed by ITOM Visibility or ITOM
Discovery, these resources
will increase Subscription Unit consumption from that application. Review your
current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to
ensure available capacity.
Dependencies and Requirements:
- The Integration
Commons for CMDB store app, which is automatically
installed.
- The CMDB CI Class Models store app store app, which is
automatically installed.
- ITOM Discovery License plugin (com.snc.itom.discovery.license), you must
activate this plugin.
- ITOM Licensing plugin (com.snc.itom.license). For more information, see
Request
Discovery.
- Datastream Action plugin (com.glide.hub.action_type.datastream), which is
automatically installed.
Roles required: admin