Messaging Channels |
Select the messaging channels to receive the messaging
notification. Only complete this field if creating a simple
notification to send to a channel. Simple notifications use
a Messaging Content record of Type
Simple. |
Users |
Select the users you want to receive the messaging
notification. Only complete this field if creating a
notification that requires user action. Notifications that
require user action use a Messaging Content record of Type
Buttons. |
Users/groups in fields |
Select users or groups from reference fields. For
example, if a notification uses the Incident [incident]
table, you can select users or groups from incident fields
like Opened by and
Assignment group.
Note: You can dot-walk to values in reference fields by
clicking the plus sign in the field selector and
then selecting the related field.
If you address the notification to a user with an
inactive record in the User [sys_user] table, the system
does not send the notification to that user. |
Groups |
Select the groups you want to receive the messaging
notification. You can search for groups with the reference
lookup icon or by manually entering the group name. This
list of groups is static. |
Send to event creator |
Select this check box to send the notification to the
person who performed the action that started the
notification process if the person is also a recipient. If
the event creator is not specified in one of the recipient
fields, the event creator does not receive a notification,
regardless of the setting in this field. For new
notifications, this option is selected by
default. |
Event parm 1 contains recipient |
Select this check box if the event parameter 1 contains
one or more notification recipients (in a comma
separated-list). This field is visible only when the
Send when field is set to
Event is fired. |
Event parm 2 contains recipient |
Select this check box if the event parameter 2 contains
one or more notification recipients (in a comma-separated
list). This field is visible only when the Send
when field is set to Event is
fired. |