Personal Data Confirmation |
Verifies user identity using data from the User [sys_user] table.
The user data is displayed to a service desk agent. The agent verifies the data. Enrollment is not required for
this type. Recommended for service desk-assisted
processes.Note: The Password Reset Windows Application does not support the Personal Data Confirmation Verification
type. See Personal data identification types and confirmation type verifications. |
Personal Data |
Verifies user identity using data from the User [sys_user] table.
The user is required to answer questions. Enrollment is not
required for this type. Note: The Password Reset Windows Application allows you to define and use multiple verifications of the
Personal Data type. See Personal data identification types and confirmation type verifications. |
Email Code |
When a user requests password reset, the system sends a
verification code to the email address in the user profile or to an
email address that the user authorized during enrollment. To verify
identity, the user then submits the code on the Password Reset
Verify page. Note: The Password Reset Windows Application allows you to define and use multiple verifications of the
Email Code type. See Personal data identification types and confirmation type verifications. |
Google Authenticator |
While requesting password reset, the user reads a code from the
Google Authenticator app on a device that the user has paired. To
verify identity, the user then submits the code on the Password Reset
Verify page. Note: The Password Reset and Password Reset Windows Application support only a single verification of the SMS Code
type. |
Security Questions |
Verifies user identity by presenting personal security questions
that the user must answer correctly. Note: The Password Reset and Password Reset Windows Application support only a single verification of the Security Questions
type. See Add a custom question to the Security Questions verification. |
SMS Code |
When a user requests password reset, the system sends a code to
an SMS-capable device that the user has authorized. To verify
identity, the user then enters the code on the Password Reset
web page. Note: The Password Reset and Password Reset Windows Application support only a single verification of the SMS Code
type. See SMS Code Verification type for Password Reset. |
Mock |
Not a functional identity verification. Demonstrates how to add a
verification type in a Password Reset
process. Note: The Password Reset Windows Application does not support the Mock verification type.
- The enrollment UI macro for this verification gets the user
input and returns the entered value in the enrollment
processor.
- The Password Reset UI macro for this verification gets input from the user
and returns the entered value through the verification
processor.
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