Selectively apply one or more actions only when a list of conditions is met.

Use this flow logic by specifying conditions that are based on the current record. Actions or subflows can be added to the flow within the if flow logic. The flow only applies the actions within this flow logic if the conditions evaluate to true. Conditions are based on data in records, such as a records state or urgency.

Example: Perform an action on if an incident has a high urgency

In this example, the action is triggered when the incident record has a high urgency value.

Execution details

1. The header shows the state, start time, and runtime for the flow logic.
2. The Configuration Details section shows the details about the variables that are used by the flow, including the type, configuration, and runtime values for each variable. Use the condition variable to see if the branch conditions were met.