Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform administration
Table of Contents
Choose your release version
    Home Orlando Now Platform Administration Now Platform administration User administration Roles Create a role

    Create a role

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Create a role

    Create a role to control access to features and capabilities in applications and modules. The new role does not have access to any application or module until you add other roles to it or add the new role to the appropriate applications and modules.

    Before you begin

    Role required: admin

    About this task

    Once access has been granted to a role, all of the groups or users assigned to the role are granted the access. Roles can contain other roles, and any access granted to a role is granted to any role that contains it.

    For a complete list of the roles included with the base instance, see Base system roles.

    Procedure

    1. Navigate to User Administration > Roles and create a new record.
    2. Complete the form.
      Field Description
      Name Enter a name for the role.
      Requires Subscription Indicates if users with this role must be allocated to a subscription in the Subscription form in Subscription Management) to stay in compliance.
      Yes
      Chargeable user role that requires allocation of users with this role to subscriptions. These user roles display in the Associated Roles related list in the Subscription form when this user role is associated with downloaded plugins for a subscription. To learn more, see Subscription form.
      No
      Not a chargeable role.
      Unspecified
      Neither
      Application Select the application that contains this record.
      Elevated privilege A role that requires elevated privilege prevents the system from assigning it to a user at login. Instead, a user must manually elevate privileges to receive the elevated role. Select this option to mark this role as required to elevate to high security. See Elevated privilege roles for more information.
      Description Select the roles to delegate to the group member.

    Grant a role access to applications and modules

    Roles control access to features and capabilities in applications and modules. You add a role to an application or module to enable the role to grant access to the application or module for all users with the role.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to System Definition > Applications or System Definition > Modules.
    2. Click the appropriate application or module to open it in form view.
    3. Click the lock to open the Roles field.
    4. Use the slushbucket to add the desired roles to the application or module.
    5. Click the lock to close the Roles field, and then save your changes.

    Create a group role

    Create a group role to control access to features and capabilities in applications for all members in a group.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to User Administration > Group Roles.
    2. Click New.
    3. Fill in the fields on the form and then click Submit.
      Field Description
      Group Select a group.
      Role Select the role to apply to the group.
      Inherits Select this option to have all members of the group inherit the role. This option is selected by default.

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Create a role

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Create a role

      Create a role to control access to features and capabilities in applications and modules. The new role does not have access to any application or module until you add other roles to it or add the new role to the appropriate applications and modules.

      Before you begin

      Role required: admin

      About this task

      Once access has been granted to a role, all of the groups or users assigned to the role are granted the access. Roles can contain other roles, and any access granted to a role is granted to any role that contains it.

      For a complete list of the roles included with the base instance, see Base system roles.

      Procedure

      1. Navigate to User Administration > Roles and create a new record.
      2. Complete the form.
        Field Description
        Name Enter a name for the role.
        Requires Subscription Indicates if users with this role must be allocated to a subscription in the Subscription form in Subscription Management) to stay in compliance.
        Yes
        Chargeable user role that requires allocation of users with this role to subscriptions. These user roles display in the Associated Roles related list in the Subscription form when this user role is associated with downloaded plugins for a subscription. To learn more, see Subscription form.
        No
        Not a chargeable role.
        Unspecified
        Neither
        Application Select the application that contains this record.
        Elevated privilege A role that requires elevated privilege prevents the system from assigning it to a user at login. Instead, a user must manually elevate privileges to receive the elevated role. Select this option to mark this role as required to elevate to high security. See Elevated privilege roles for more information.
        Description Select the roles to delegate to the group member.

      Grant a role access to applications and modules

      Roles control access to features and capabilities in applications and modules. You add a role to an application or module to enable the role to grant access to the application or module for all users with the role.

      Before you begin

      Role required: admin

      Procedure

      1. Navigate to System Definition > Applications or System Definition > Modules.
      2. Click the appropriate application or module to open it in form view.
      3. Click the lock to open the Roles field.
      4. Use the slushbucket to add the desired roles to the application or module.
      5. Click the lock to close the Roles field, and then save your changes.

      Create a group role

      Create a group role to control access to features and capabilities in applications for all members in a group.

      Before you begin

      Role required: admin

      Procedure

      1. Navigate to User Administration > Group Roles.
      2. Click New.
      3. Fill in the fields on the form and then click Submit.
        Field Description
        Group Select a group.
        Role Select the role to apply to the group.
        Inherits Select this option to have all members of the group inherit the role. This option is selected by default.

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login