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    Home Orlando Now Platform Administration Now Platform administration Data management System clone Cancel a clone

    Cancel a clone

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    Cancel a clone

    You can cancel requested, scheduled, and active clones without negatively impacting system stability or usability. Canceling a clone restores the target instance to the pre-clone state, retaining all original data.

    Before you begin

    Role required: admin

    About this task

    Figure 1. Active system clone
    Active clone log

    After starting a clone, the Clone Log and Database Table Clones related lists appear on the form. These related lists show general log messages, and the details of individual tables respectively.

    The duration a clone remains active varies upon the amount of data being cloned, and whether the source and target instance are in the same physical location. If a clone takes longer than anticipated, ServiceNow Technical Support can identify additional details about the clone progress.

    Procedure

    1. Navigate to System Clone > Live Clones > Active Clones.
      The system displays the list of currently active clones.
    2. Select the clone you want to cancel.
      The system displays the System Clone record.
    3. From Related Links, click Cancel Clone.
      The Cancel Clone modal displays.
      Cancel clone
    4. In Specify Reason, select a reason for the cancellation and click OK, or select Others, enter a reason in the text box and click OK.
      The system stops any current clone activities and sets the State to Canceled.

    What to do next

    If you want to restart a canceled clone, you must create a new clone request.

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    Release version
    Choose your release version

      Cancel a clone

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Cancel a clone

      You can cancel requested, scheduled, and active clones without negatively impacting system stability or usability. Canceling a clone restores the target instance to the pre-clone state, retaining all original data.

      Before you begin

      Role required: admin

      About this task

      Figure 1. Active system clone
      Active clone log

      After starting a clone, the Clone Log and Database Table Clones related lists appear on the form. These related lists show general log messages, and the details of individual tables respectively.

      The duration a clone remains active varies upon the amount of data being cloned, and whether the source and target instance are in the same physical location. If a clone takes longer than anticipated, ServiceNow Technical Support can identify additional details about the clone progress.

      Procedure

      1. Navigate to System Clone > Live Clones > Active Clones.
        The system displays the list of currently active clones.
      2. Select the clone you want to cancel.
        The system displays the System Clone record.
      3. From Related Links, click Cancel Clone.
        The Cancel Clone modal displays.
        Cancel clone
      4. In Specify Reason, select a reason for the cancellation and click OK, or select Others, enter a reason in the text box and click OK.
        The system stops any current clone activities and sets the State to Canceled.

      What to do next

      If you want to restart a canceled clone, you must create a new clone request.

      Tags:

      Feedback

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