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    Home Orlando Mobile Configuration and Navigation Mobile configuration and navigation ServiceNow mobile app configuration Mobile platform dashboards Display Performance Analytics charts for mobile dashboard

    Display Performance Analytics charts for mobile dashboard

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    Display Performance Analytics charts for mobile dashboard

    Use Performance Analytics charts to help identify trends and turning points through indicator scores and visual representation. These charts are used when reporting on KPIs and metrics.

    The mobile platform supports the Performance Analytics latest score widget, which shows a single indicator score and the change in that score compared to a previous period. For example, you can configure the widget to show the number and percentage difference of high priority incidents over a time period.

    Performance Analytics chart

    Performance Analytics chart example
    Score - latest score widget
    Latest score widgets show a single indicator score and the change in that score compared to a previous period. The latest score widget in the applet launcher displays the single score value, the Performance Analytics calculation, the time of the change, and the compare-to date.

    Tap the widget to display a detailed chart of the Performance Analytics data. To magnify or contract the chart view, spread or pinch your fingers on the screen. A small sparkline chart at the bottom of the screen highlights the magnified section of the chart. Tap the zoom-out button (Zoom-out button) to return the screen to its original magnification.

    Note: Unlike on the web-based UI, you cannot tap on an x axis for details or records on a specific area of a report.
    Performance Analytics chart drill-down
    Available Performance Analytics features
    Mobile dashboards support the following Performance Analytics features from the web-based UI:
    • Data configuration: Direction property; target and gap calculations in chart screen
    • Style configuration: Change color
    Unavailable Performance Analytics features
    The following Performance Analytics features from the web-based UI are not available in mobile dashboards:
    • Date configuration: Value when nil field; "compare to" date score
    • Style configuration: Templates, score color

    For more information

    For general information about Performance Analytics widgets and when to use them, see Understanding Performance Analytics.

    For instructions about enabling charts to be displayed on mobile apps, see Create an applet launcher.

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      Display Performance Analytics charts for mobile dashboard

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Display Performance Analytics charts for mobile dashboard

      Use Performance Analytics charts to help identify trends and turning points through indicator scores and visual representation. These charts are used when reporting on KPIs and metrics.

      The mobile platform supports the Performance Analytics latest score widget, which shows a single indicator score and the change in that score compared to a previous period. For example, you can configure the widget to show the number and percentage difference of high priority incidents over a time period.

      Performance Analytics chart

      Performance Analytics chart example
      Score - latest score widget
      Latest score widgets show a single indicator score and the change in that score compared to a previous period. The latest score widget in the applet launcher displays the single score value, the Performance Analytics calculation, the time of the change, and the compare-to date.

      Tap the widget to display a detailed chart of the Performance Analytics data. To magnify or contract the chart view, spread or pinch your fingers on the screen. A small sparkline chart at the bottom of the screen highlights the magnified section of the chart. Tap the zoom-out button (Zoom-out button) to return the screen to its original magnification.

      Note: Unlike on the web-based UI, you cannot tap on an x axis for details or records on a specific area of a report.
      Performance Analytics chart drill-down
      Available Performance Analytics features
      Mobile dashboards support the following Performance Analytics features from the web-based UI:
      • Data configuration: Direction property; target and gap calculations in chart screen
      • Style configuration: Change color
      Unavailable Performance Analytics features
      The following Performance Analytics features from the web-based UI are not available in mobile dashboards:
      • Date configuration: Value when nil field; "compare to" date score
      • Style configuration: Templates, score color

      For more information

      For general information about Performance Analytics widgets and when to use them, see Understanding Performance Analytics.

      For instructions about enabling charts to be displayed on mobile apps, see Create an applet launcher.

      Tags:

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