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    Home Orlando IT Service Management IT Service Management Vendor Manager Workspace Set up Vendor Manager Workspace application Domain separation in Vendor Manager Workspace

    Domain separation in Vendor Manager Workspace

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    Domain separation in Vendor Manager Workspace

    With domain separation you can separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

    Support level: Enhanced

    • Includes Basic and Standard levels
    • Data-driven process enables service provider customers to modify business logic that is based on defined use cases. These configurations are UI-based and fail-safe so that configurations by one customer cannot affect another.
    • Tenants of the instance need to be able to configure minimum viable product (MVP) business logic and data parameters for themselves. This logic and parameters would be expected for the application's normal function.

    Use case: Tenant-customers of a shared environment need to be able to make changes to the impact, urgency, or priority matrix to set priority within their domain.

    The Vendor Manager Workspace application uses performance analytics to collect data and provides Enhanced domain separation support.

    Request Vendor Manager Workspace Domain Separation

    The Domain Support - Domain Extensions Installer plugin (com.glide.domain.msp_extensions.installer) must be activated by ServiceNow personnel. After this plugin has been activated, as an administrator, you can activate the Performance Analytics - Domain Support plugin (com.snc.pa.domain_support) plugin.

    The Performance Analytics - Domain Support plugin (com.snc.pa.domain_support) must be activated to enable the features for Vendor Manager Workspace

    • Configure domain separation for Vendor Manager Workspace

      Configure domain separation for Vendor Manager Workspace to collect vendor scores and analyze the data for a specific domain. Configure domains for vendor score metric models.

    Related topics
    • Domain separation

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      Domain separation in Vendor Manager Workspace

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Domain separation in Vendor Manager Workspace

      With domain separation you can separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

      Support level: Enhanced

      • Includes Basic and Standard levels
      • Data-driven process enables service provider customers to modify business logic that is based on defined use cases. These configurations are UI-based and fail-safe so that configurations by one customer cannot affect another.
      • Tenants of the instance need to be able to configure minimum viable product (MVP) business logic and data parameters for themselves. This logic and parameters would be expected for the application's normal function.

      Use case: Tenant-customers of a shared environment need to be able to make changes to the impact, urgency, or priority matrix to set priority within their domain.

      The Vendor Manager Workspace application uses performance analytics to collect data and provides Enhanced domain separation support.

      Request Vendor Manager Workspace Domain Separation

      The Domain Support - Domain Extensions Installer plugin (com.glide.domain.msp_extensions.installer) must be activated by ServiceNow personnel. After this plugin has been activated, as an administrator, you can activate the Performance Analytics - Domain Support plugin (com.snc.pa.domain_support) plugin.

      The Performance Analytics - Domain Support plugin (com.snc.pa.domain_support) must be activated to enable the features for Vendor Manager Workspace

      • Configure domain separation for Vendor Manager Workspace

        Configure domain separation for Vendor Manager Workspace to collect vendor scores and analyze the data for a specific domain. Configure domains for vendor score metric models.

      Related topics
      • Domain separation

      Tags:

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