Use the ServiceNow® DevOps application with your DevOps toolchain to provide data insights, accelerate change, and increase visibility in your DevOps environment using a single system.

The DevOps application collects data across the entire set of lifecycle activities to provide visibility for DevOps teams so they can own the end-to-end process (plan, develop, build, test, deploy, and operate). Visibility across the entire DevOps toolchain, versus a single tool, exposes overall performance, including areas in the process that may need improvement.

As a result of this visibility, enterprise governance can be accelerated using DevOps, including automating change decisions.

To learn more about how your ServiceNow instance supports DevOps, see DevOps overview for a general understanding of the application and how it is used.

Start gaining insight using DevOps

Connect your tools and configure your pipeline to automate lifecycle activities. View pipeline stage progression and details for each app using the DevOps App Pipeline UI. Monitor pipeline modeling and change acceleration benefits in your environment using the DevOps Insights dashboard.

• Connect your planning, coding, and orchestration tools, and model your pipeline

  Tool support includes Jira and ServiceNow Agile Development 2.0 planning tools, GitHub and Bitbucket Server (version 5.10.0) coding tools, and Jenkins orchestration tool.

• Automate deployments by accelerating change

  Automatically create change requests at any stage for deployments that require change control in your environment, and use change approval policies to automate change request approval to continue deployment through the execution pipeline automatically.

• Evaluate and monitor DevOps process and results

  Use the data-driven DevOps Insights dashboard to view change results reports, pipeline value stream, and evaluate the overall DevOps process.

• Visualize interactions and results across a pipeline execution

  Use the DevOps App Pipeline UI view to show pipeline stage progression and details for each app.

• Set up user-created integrations for additional planning and coding tools

  Integrate planning and coding tools not included in the integrations provided with the DevOps application.

DevOps topic categories

• Install DevOps
• Setting up DevOps
• DevOps dashboards and views
• User-created DevOps integrations
• DevOps API

Understand DevOps concepts

• DevOps overview
• Accelerating DevOps change
• Model your pipeline in DevOps
• Using a declarative or scripted pipeline in DevOps
• DevOps App Pipeline UI

Find DevOps resources

• DevOps release notes
• Ask or answer questions in the Now Community

Get help from DevOps resources

• Search the HI Knowledge Base for known error articles
• Contact ServiceNow Technical Support
• Upgrade to Orlando