The ability to describe sets of data in JSON format is a
natural extension to the JavaScript language.
ServiceNow supports a web service
interface that operates on the JSON object as the data input and output format.
The JSONv2 web service is provided by a platform-level processor similar to the services for
SOAP,
WSDL,
CSV, Excel, and XML. Like those
services, the JSON web service is triggered by a standalone JSONv2 URL parameter. For
example:
https://<instance name>.service-now.com/mytable.do?JSONv2
Having the JSON object available as a data format for web services means that you can create
(insert), update, and query any data in the system using the JSON object format, and get results
in the JSON object format.
Security
Like all other HTTP-based web services available on the platform, the JSONv2 web service is
required to authenticate using
basic
authentication by default. The user ID that is used for authentication is subjected to access
control in the same way as an interactive user.
