After you develop and test a custom application, you can make the application available
to company instances by publishing it to the ServiceNow application
repository.
The ServiceNow application repository
is a central repository for all scoped applications that are published by all ServiceNow customers. The application
repository allows ServiceNow
customers to upload and distribute applications between their instances. When you access the
application repository, you can see and manage only the applications that are published by
your own organization. You can't see or manage applications that are published by other
organizations.
After you have designed, developed, and successfully tested a custom application, you can
publish your application to the ServiceNow application repository to
share it to other instances in your company.
Entitlements
An entitlement refers to permission given to an instance to install a scoped
application from the application repository. An instance must be entitled to an application
in order for you to be able to install the application on the instance.
By default, after you publish an application to
the application repository, all your company instances are entitled to the
application automatically. To limit which company instances are entitled to
the application, access the application repository by going to https://apprepo.service-now.com, and then change the
entitlement type for the application.
You can also entitle an instance again if the
application entitlement has already been removed. For more information, see Manage application entitlements from the application repository.