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    • New York release notes
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    Home New York Release Notes New York release notes Available patches and hotfixes New York Patch 7 Hotfix 1

    New York Patch 7 Hotfix 1

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    New York Patch 7 Hotfix 1

    The New York Patch 7 Hotfix 1 contains fixes to these problems.

    Build information:
    Build date: 03-23-2020_1020
    Build tag: glide-newyork-06-26-2019__patch7-hotfix1-03-16-2020
    Important: For more information about how to upgrade an instance, see Upgrade to New York.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in New York: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

    Fixed problems

    Problem Short description Description Steps to reproduce

    Condition Builder

    PRB1360974

    KB0820677

    Reference field and glide list fields do not display reference value editors When the reference field or a glide list field has a list with a '--None--' list specification, users are not able to see the value when they switch to the new report UI.
    1. Create a reference field in the cmdb_ci_service table as below:
      • Type: Reference
      • Column label: Business Unit
      • Reference (under the Reference Specification tab): Business Unit (business_unit)
      • Choice (under the Choice List Specification tab): Dropdown with --None--
    2. Submit the form and then navigate to Reports > Create New.
    3. Switch to Classic UI and fill in the fields as the following:
      • Data: Table, Business Service
      • Type: List
    4. Click Add Filter Condition and choose [Business Unit] [is] [IT].
    5. Save the report and then click Switch to new UI.
    6. Click the condition builder to see the filters.

    Expected behavior: Users should be able to see the value of the field.

    Actual behavior: Users are not able to see the value of the reference field in the filter. However, users can see the value in Classic UI.

    List v2

    PRB1364577

    Not able to add the extended field to the list layout
    1. Set the system property glide.ui.list.allow_extended_fields to true.
    2. Navigate to incident.list, and then navigate to Configure > List Layout.
    3. On the list layout slush bucket, select Configuration item and click to expand the selected field.
    4. Scroll down to the extended field in red at the bottom of the list, and select CPU manufacturer [Computer] [+].
    5. Add it to the list layout.
    6. Repeat Step 3 to 5 to add Configuration item.CPU manufacturer [Computer] .Vendor to the list layout.

    Notice that it is not able to add the extended field to the list layout.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

    • New York Patch 7
    • New York Patch 6
    • New York Patch 5 Hotfix 3
    • New York Patch 5
    • New York Patch 4 Hotfix 7
    • New York Patch 4 Hotfix 6
    • New York Patch 4 Hotfix 5
    • New York Patch 4
    • New York Patch 3
    • New York Patch 2
    • New York Patch 1
    • New York security and notable fixes
    • All other New York fixes

    Tags:

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    Release version
    Choose your release version

      New York Patch 7 Hotfix 1

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      New York Patch 7 Hotfix 1

      The New York Patch 7 Hotfix 1 contains fixes to these problems.

      Build information:
      Build date: 03-23-2020_1020
      Build tag: glide-newyork-06-26-2019__patch7-hotfix1-03-16-2020
      Important: For more information about how to upgrade an instance, see Upgrade to New York.

      For more information about the release cycle, see the ServiceNow Release Cycle.

      Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in New York: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

      Fixed problems

      Problem Short description Description Steps to reproduce

      Condition Builder

      PRB1360974

      KB0820677

      Reference field and glide list fields do not display reference value editors When the reference field or a glide list field has a list with a '--None--' list specification, users are not able to see the value when they switch to the new report UI.
      1. Create a reference field in the cmdb_ci_service table as below:
        • Type: Reference
        • Column label: Business Unit
        • Reference (under the Reference Specification tab): Business Unit (business_unit)
        • Choice (under the Choice List Specification tab): Dropdown with --None--
      2. Submit the form and then navigate to Reports > Create New.
      3. Switch to Classic UI and fill in the fields as the following:
        • Data: Table, Business Service
        • Type: List
      4. Click Add Filter Condition and choose [Business Unit] [is] [IT].
      5. Save the report and then click Switch to new UI.
      6. Click the condition builder to see the filters.

      Expected behavior: Users should be able to see the value of the field.

      Actual behavior: Users are not able to see the value of the reference field in the filter. However, users can see the value in Classic UI.

      List v2

      PRB1364577

      Not able to add the extended field to the list layout
      1. Set the system property glide.ui.list.allow_extended_fields to true.
      2. Navigate to incident.list, and then navigate to Configure > List Layout.
      3. On the list layout slush bucket, select Configuration item and click to expand the selected field.
      4. Scroll down to the extended field in red at the bottom of the list, and select CPU manufacturer [Computer] [+].
      5. Add it to the list layout.
      6. Repeat Step 3 to 5 to add Configuration item.CPU manufacturer [Computer] .Vendor to the list layout.

      Notice that it is not able to add the extended field to the list layout.

      Fixes included

      Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

      • New York Patch 7
      • New York Patch 6
      • New York Patch 5 Hotfix 3
      • New York Patch 5
      • New York Patch 4 Hotfix 7
      • New York Patch 4 Hotfix 6
      • New York Patch 4 Hotfix 5
      • New York Patch 4
      • New York Patch 3
      • New York Patch 2
      • New York Patch 1
      • New York security and notable fixes
      • All other New York fixes

      Tags:

      Feedback

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