New York Patch 6 Hotfix 2

The New York Patch 6 Hotfix 2 release contains fixes to these problems.

Build information:: Build date: 03-13-2020_0939; Build tag: glide-newyork-06-26-2019__patch6-hotfix2-03-12-2020

Important: For more information about how to upgrade an instance, see Upgrade to New York.

For more information about the release cycle, see the ServiceNow Release Cycle.

Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in New York: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

Fixed problem


Problem	Short description	Description	Steps to reproduce
Assessments PRB1390450	Vendor Risk Assessment does not generate category results for unscored metrics	Inherent risk ratings and tiering scores are not being calculated as expected in Vendor Risk Management.	Create a vendor risk assessment with 1 category and 1 metric with a likert scale datatype. Uncheck the Scored checkbox on that metric. Assign this assessment to any user and impersonate that user to submit the assessment. Fill in any non-zero value for that metric. Notice that the metric result will be generated for the metric with the correct normalization value, but the category result will not.

Fixes included

Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

New York Patch 6 Hotfix 2

The New York Patch 6 Hotfix 2 release contains fixes to these problems.

Build information:: Build date: 03-13-2020_0939; Build tag: glide-newyork-06-26-2019__patch6-hotfix2-03-12-2020

Important: For more information about how to upgrade an instance, see Upgrade to New York.

For more information about the release cycle, see the ServiceNow Release Cycle.

Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in New York: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

Fixed problem


Problem	Short description	Description	Steps to reproduce
Assessments PRB1390450	Vendor Risk Assessment does not generate category results for unscored metrics	Inherent risk ratings and tiering scores are not being calculated as expected in Vendor Risk Management.	Create a vendor risk assessment with 1 category and 1 metric with a likert scale datatype. Uncheck the Scored checkbox on that metric. Assign this assessment to any user and impersonate that user to submit the assessment. Fill in any non-zero value for that metric. Notice that the metric result will be generated for the metric with the correct normalization value, but the category result will not.

Fixes included

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New York Patch 6 Hotfix 2

New York Patch 6 Hotfix 2

Fixed problem

Fixes included

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New York Patch 6 Hotfix 2

New York Patch 6 Hotfix 2

Fixed problem

Fixes included

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