Define the flow of user inputs, bot responses, and actions
performed in a bot conversation. The main steps in topic creation are:
- Define the topic-level properties.
- Build the topic flow with user inputs, bot responses, and utilities. For each
control, specify the properties that determine how the control functions in the
conversation. Save the topic frequently as you build the flow.
- Preview and test the topic as you build it.
- Save the topic flow.
Note: When you create a topic, the topic is in the inactive state until you publish
it. Publishing a topic changes the topic state to Active and automatically deploys
the topic to your Virtual Agent clients.