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Applets

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Applets

Learn how to use applets in ServiceNow mobile. Applets are made up of several screens. The screens that are available depend on the applet. Screens have configurable components, conditional formatting, sorting order, and filters.

Applet templates

You can choose one of the available templates to create an applet. Each template provides a master screen, which your user sees when they select an applet. The template may include other optional screens that your users can access for additional information. All screens display information that is based on records in a data item.

Calendar applet
Calendar

Displays a calender screen. A user can select a date on a calendar to see the records that are associated with that date. These records appear below the calendar.

  • The calendar template includes a configurable form applet, which shows the details for a record that your user selected from the calendar applet.
  • The activity stream screen shows the activity stream details for a selected record.
  • The related lists screen shows the related lists for a selected record.
Employee Directory

Displays a list of user records. Your user can tap a record on the list to see more information from the record. You can also create functions to allow your users to swipe records to perform actions on them.

  • The employee details applet shows additional information, such as how to contact a user and where the user is located.
  • (Optional) The related lists screen shows the related lists for a selected record.
Employee Directory applet
Form applet Form

Displays the details of a single record. Users can select a record to see more details about the record.

Grouped List

Displays a list of records from a data item that you can group by the field of your choice.

This template contains no other screens by default. You can configure this template to work with other applets to display records from the list.

Grouped list applet
A list applet
List

Displays a list of records from a data item. A user can tap a record on the list to view more information from the record. You can create functions so that your users can swipe the records to perform actions on them.

  • (Optional) A form applet shows additional information that you define when a user taps a record.
  • (Optional) The activity stream screen shows the activity stream details for a selected record.
  • (Optional) The related lists screen shows the related lists for a selected record.
  • (Optional) List segments can be created to display multiple lists in the same list applet in a tabbed format.
Map

Displays a map screen that enables your users to see the locations that are associated to records in a data item. Below the map, the user can see data cards that show information about these records. A user can tap a card to see details for the record.

  • The form applet shows additional information that you define when a user taps a record.
  • (Optional) The activity stream screen shows the activity stream details for a selected record.
  • (Optional) The related lists screen shows the related lists for a selected record.
Map applet
URL applet
URL

Opens a URL from within the ServiceNow app. You can configure relative URLs to open pages within the ServiceNow platform. For example, a user can see a knowledge article on the instance via Service Portal.

This template contains no other screens.

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