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    Home New York Mobile Configuration and Navigation Mobile configuration and navigation Agent mobile app ServiceNow Agent configuration in the platform

    ServiceNow Agent configuration in the platform

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    ServiceNow Agent configuration in the platform

    Most mobile app configuration should take place in the ServiceNow Studio, however a few more advance configuration options are only available in the lists and forms view.

    Studio has more precautions in place that prevent you from configuring anything that will break the mobile app. The majority of app configuration should take place in Studio. Use the platform for specific advanced configurations.With a few exceptions, the layout in Studio mimics the form layout in the platform, therefore the instructions for creating each of the components for the mobile app should be similar for lists and forms as they are for Studio.

    However, if you require a more advanced customization, the platform form provides a few scripting options. Use the platform form view to configure the following components:
    • Scripted data item
    • Carried parameters
    To learn more about building map and list apps, watch these two videos.

    For more detail on configuration for ServiceNow Agent, see Mobile configuration and navigation

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    Release version
    Choose your release version

      ServiceNow Agent configuration in the platform

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      ServiceNow Agent configuration in the platform

      Most mobile app configuration should take place in the ServiceNow Studio, however a few more advance configuration options are only available in the lists and forms view.

      Studio has more precautions in place that prevent you from configuring anything that will break the mobile app. The majority of app configuration should take place in Studio. Use the platform for specific advanced configurations.With a few exceptions, the layout in Studio mimics the form layout in the platform, therefore the instructions for creating each of the components for the mobile app should be similar for lists and forms as they are for Studio.

      However, if you require a more advanced customization, the platform form provides a few scripting options. Use the platform form view to configure the following components:
      • Scripted data item
      • Carried parameters
      To learn more about building map and list apps, watch these two videos.

      For more detail on configuration for ServiceNow Agent, see Mobile configuration and navigation

      Tags:

      Feedback

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