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Out-of-the-box Service Desk Chat Performance Analytics Solutions

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Out-of-the-box Service Desk Chat Performance Analytics Solutions

Performance Analytics Solutions contain preconfigured dashboards. These dashboards contain actionable data visualizations that help you improve your business processes and practices.

Performance Analytics Solutions

Use the Performance Analytics widgets on the dashboard to visualize data over time, analyze your business processes, and identify areas of improvement. With solutions, you can get value from Performance Analytics for your application with minimal setup.
Note: Solutions include some dashboards that are inactive by default. You can activate these dashboards to make them visible to end users according to your business needs.

To enable the solution for Service Desk Chat, an admin can navigate to Performance Analytics > Guided Setup. Click Get Started then scroll to the section for Service Desk Chat. The guided setup takes you through the entire setup and configuration process.

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