Tags organize questions and provide information about the question subject
Social Q&A shares available tags with other applications allowing you to organize records
consistently across the instance. Tags are stored on the Tags [label] table.
You can view a list of tags and filter by tag from the knowledge homepage. Clicking on a tag
displays a list of knowledge articles and questions with that tag.
Only users who can edit a question can edit the associated tags. By default, only the question
owner and knowledge managers can add or remove tags on questions.