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Security Operations and the ServiceNow Store

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Security Operations and the ServiceNow Store

Starting with Madrid, all Security Operations applications and supported integrations are available for download from the ServiceNow Store. This allows you to obtain new and updated features more rapidly. Before you can use any Security Operations applications, you must verify that you have entitlement to them (that is, you have valid licenses to use them), download them from the ServiceNow Store, and activate them.

The ever-growing list of Security Operations applications available for download includes:
  • Security Incident Response (and supported integrations)
  • Vulnerability Response (and supported integrations)
  • Threat Intelligence (and supported integrations)
  • Configuration Compliance
  • Trusted Security Circles
Watch this five-minute video to learn about downloading Security Operations and GRC applications from the ServiceNow Store.

The process you use to obtain Security Operations applications and integrations depends on whether you are downloading an application for the first time, updating an application that you previously downloaded from the ServiceNow Store, or upgrading from one family release to the next one.

Use the procedure below that applies to your situation.