For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Madrid fixed problems, see KB0721455.

Q3 2020 Patching Program Targets

Targets are subject to change prior to patching. Target versions change only if absolutely necessary.

Available versions

For publicly available hotfix and security patch release notes that are not yet listed below, refer to KB0598632.

• Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard. ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.
• Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
• Unavailable: The release version is not available.

MetricBase releases

For the latest MetricBase on-premise release notes, refer to KB0748185.

Ancillary software releases

For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.