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  • Release version
    Table of Contents
    • Madrid release notes
Table of Contents
Choose your release version
    Home Madrid Release Notes Madrid release notes Available patches and hotfixes

    Available patches and hotfixes

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    Available patches and hotfixes

    The Madrid family includes patches and hotfixes, as well as MetricBase releases.

    Important: For more information about how to upgrade an instance, see Upgrade to Madrid.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in Madrid: Document Viewer, and ServiceNow mobile.

    Q1 2021 Patching Program Targets

    Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
    Releases Patch target option Release notes
    Paris Paris Patch 4 Paris
    Orlando Orlando Patch 9 Orlando

    Available versions

    Release version Release type Released on Availability
    Madrid Patch 10 Hotfix 2b Hotfix 2020/05/22 Unavailable
    Madrid Patch 10 Hotfix 2 Hotfix 2020/03/31 Unavailable
    Madrid Patch 10 Hotfix 1b Security patch 2020/05/19 Unavailable
    Madrid Patch 10 Hotfix 1a Security patch 2020/04/14 Unavailable
    Madrid Patch 10 Hotfix 1 Hotfix 2020/03/19 Unavailable
    Madrid Patch 10 Patch 2020/02/27 Unavailable

    Replaced by Madrid Patch 10 Hotfix 1

    Madrid Patch 9b Security patch 2020/02/12 Unavailable
    Madrid Patch 9a Hotfix 4 Hotfix 2020/02/05 Unavailable
    Madrid Patch 9a Hotfix 3 Hotfix 2020/01/31 Unavailable
    Madrid Patch 9a Hotfix 2 Hotfix 2020/01/22 Unavailable
    Madrid Patch 9a Security patch 2020/01/15 Unavailable
    Madrid Patch 9 Patch 2019/12/12 Unavailable
    Madrid Patch 8 Hotfix 1 Hotfix 2019/11/04 Unavailable
    Madrid Patch 8 Patch 2019/10/10 Unavailable
    Madrid Patch 7a Hotfix 3 Hotfix 2019/11/19 Unavailable
    Madrid Patch 7a Hotfix 2 Hotfix 2019/11/10 Unavailable
    Madrid Patch 7a Security patch 2019/10/14 Unavailable
    Madrid Patch 7 Hotfix 3 Hotfix 2019/11/07 Unavailable
    Madrid Patch 7 Hotfix 2 Hotfix 2019/10/16 Unavailable
    Madrid Patch 7 Hotfix 1 Hotfix 2019/10/10 Unavailable
    Madrid Patch 7 Patch 2019/09/10 Unavailable
    Madrid Patch 6 Hotfix 2 Hotfix 2019/10/16 Unavailable
    Madrid Patch 6 Hotfix 1 Hotfix 2019/08/20 Unavailable
    Madrid Patch 6 Patch 2019/08/08 Unavailable

    Replaced by Madrid Patch 6 Hotfix 1

    Madrid Patch 5 Patch 2019/07/11 Unavailable
    Madrid Patch 4b Hotfix 2 Hotfix 2019/09/20 Unavailable
    Madrid Patch 4b Hotfix 1 Hotfix 2019/09/05 Unavailable
    Madrid Patch 4b Security patch 2019/08/20 Unavailable
    Madrid Patch 4a Security patch 2019/07/17 Unavailable
    Madrid Patch 4 Hotfix 1 Hotfix 2019/07/24 Unavailable
    Madrid Patch 4 Patch 2019/06/13 Unavailable
    Madrid Patch 3 Hotfix 2 Hotfix 2019/05/23 Unavailable
    Madrid Patch 3 Hotfix 1 Hotfix 2019/05/16 Unavailable
    Madrid Patch 3 Patch 2019/05/09 Unavailable
    Madrid Patch 2 Patch 2019/04/08 Unavailable
    Madrid Patch 1 Hotfix 2a Hotfix 2019/05/15 Unavailable
    Madrid Patch 1 Hotfix 2 Hotfix 2019/03/22 Unavailable
    Madrid Patch 1 Hotfix 1 Hotfix 2019/03/15 Unavailable

    Replaced by Madrid Patch 1 Hotfix 2

    Madrid Patch 1 Patch

    General Availability

    2019/03/06 Unavailable

    Replaced by Madrid Patch 1 Hotfix 2

    Madrid Patch 0 Hotfix 1 Hotfix 2019/02/06 Unavailable

    Replaced by Madrid Patch 1 Hotfix 2

    Madrid security and notable fixes

    All other Madrid fixes

    Feature

    Early Availability

    2019/01/24 Unavailable

    Replaced by Madrid Patch 1 Hotfix 2

    Release definitions

    Release availability
    • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the Madrid Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.
    • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

      ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

    • Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
    • Unavailable: The release version is not available.
    Release types
    • Feature: Introduces new products, applications, and features, in addition to available fixes to existing functionality.
    • Patch: Supports existing functionality with a collection of problem fixes.
    • Hotfix: Supports existing functionality with a specific problem fix for a major release.
    • Security patch: Includes fixes for security issues.

    MetricBase releases

    For the latest MetricBase on-premise release notes, refer to KB0748185.

    Ancillary software releases

    For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.

    Tags:

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    Release version
    Choose your release version

      Available patches and hotfixes

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Available patches and hotfixes

      The Madrid family includes patches and hotfixes, as well as MetricBase releases.

      Important: For more information about how to upgrade an instance, see Upgrade to Madrid.

      For more information about the release cycle, see the ServiceNow Release Cycle.

      Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in Madrid: Document Viewer, and ServiceNow mobile.

      Q1 2021 Patching Program Targets

      Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
      Releases Patch target option Release notes
      Paris Paris Patch 4 Paris
      Orlando Orlando Patch 9 Orlando

      Available versions

      Release version Release type Released on Availability
      Madrid Patch 10 Hotfix 2b Hotfix 2020/05/22 Unavailable
      Madrid Patch 10 Hotfix 2 Hotfix 2020/03/31 Unavailable
      Madrid Patch 10 Hotfix 1b Security patch 2020/05/19 Unavailable
      Madrid Patch 10 Hotfix 1a Security patch 2020/04/14 Unavailable
      Madrid Patch 10 Hotfix 1 Hotfix 2020/03/19 Unavailable
      Madrid Patch 10 Patch 2020/02/27 Unavailable

      Replaced by Madrid Patch 10 Hotfix 1

      Madrid Patch 9b Security patch 2020/02/12 Unavailable
      Madrid Patch 9a Hotfix 4 Hotfix 2020/02/05 Unavailable
      Madrid Patch 9a Hotfix 3 Hotfix 2020/01/31 Unavailable
      Madrid Patch 9a Hotfix 2 Hotfix 2020/01/22 Unavailable
      Madrid Patch 9a Security patch 2020/01/15 Unavailable
      Madrid Patch 9 Patch 2019/12/12 Unavailable
      Madrid Patch 8 Hotfix 1 Hotfix 2019/11/04 Unavailable
      Madrid Patch 8 Patch 2019/10/10 Unavailable
      Madrid Patch 7a Hotfix 3 Hotfix 2019/11/19 Unavailable
      Madrid Patch 7a Hotfix 2 Hotfix 2019/11/10 Unavailable
      Madrid Patch 7a Security patch 2019/10/14 Unavailable
      Madrid Patch 7 Hotfix 3 Hotfix 2019/11/07 Unavailable
      Madrid Patch 7 Hotfix 2 Hotfix 2019/10/16 Unavailable
      Madrid Patch 7 Hotfix 1 Hotfix 2019/10/10 Unavailable
      Madrid Patch 7 Patch 2019/09/10 Unavailable
      Madrid Patch 6 Hotfix 2 Hotfix 2019/10/16 Unavailable
      Madrid Patch 6 Hotfix 1 Hotfix 2019/08/20 Unavailable
      Madrid Patch 6 Patch 2019/08/08 Unavailable

      Replaced by Madrid Patch 6 Hotfix 1

      Madrid Patch 5 Patch 2019/07/11 Unavailable
      Madrid Patch 4b Hotfix 2 Hotfix 2019/09/20 Unavailable
      Madrid Patch 4b Hotfix 1 Hotfix 2019/09/05 Unavailable
      Madrid Patch 4b Security patch 2019/08/20 Unavailable
      Madrid Patch 4a Security patch 2019/07/17 Unavailable
      Madrid Patch 4 Hotfix 1 Hotfix 2019/07/24 Unavailable
      Madrid Patch 4 Patch 2019/06/13 Unavailable
      Madrid Patch 3 Hotfix 2 Hotfix 2019/05/23 Unavailable
      Madrid Patch 3 Hotfix 1 Hotfix 2019/05/16 Unavailable
      Madrid Patch 3 Patch 2019/05/09 Unavailable
      Madrid Patch 2 Patch 2019/04/08 Unavailable
      Madrid Patch 1 Hotfix 2a Hotfix 2019/05/15 Unavailable
      Madrid Patch 1 Hotfix 2 Hotfix 2019/03/22 Unavailable
      Madrid Patch 1 Hotfix 1 Hotfix 2019/03/15 Unavailable

      Replaced by Madrid Patch 1 Hotfix 2

      Madrid Patch 1 Patch

      General Availability

      2019/03/06 Unavailable

      Replaced by Madrid Patch 1 Hotfix 2

      Madrid Patch 0 Hotfix 1 Hotfix 2019/02/06 Unavailable

      Replaced by Madrid Patch 1 Hotfix 2

      Madrid security and notable fixes

      All other Madrid fixes

      Feature

      Early Availability

      2019/01/24 Unavailable

      Replaced by Madrid Patch 1 Hotfix 2

      Release definitions

      Release availability
      • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the Madrid Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.
      • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

        ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

      • Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
      • Unavailable: The release version is not available.
      Release types
      • Feature: Introduces new products, applications, and features, in addition to available fixes to existing functionality.
      • Patch: Supports existing functionality with a collection of problem fixes.
      • Hotfix: Supports existing functionality with a specific problem fix for a major release.
      • Security patch: Includes fixes for security issues.

      MetricBase releases

      For the latest MetricBase on-premise release notes, refer to KB0748185.

      Ancillary software releases

      For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.

      Tags:

      Feedback

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