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Global text search suggestions

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Global text search suggestions

Global text search offers two types of search suggestions.

The knowledge base and global text searches provide suggestions as you type. Type-ahead suggestions appear under the search box. Suggestions are based on similar searches that begin with the same characters.

Figure 1. Type-ahead search suggestions
Type-ahead search suggestions

The knowledge base and global text searches also provide suggestions for alternate search terms. Suggestions appear if your original search does not return any results and an alternate spelling or similar recent search does. For example, if you misspell a search term (such as eail), the correct spelling (email) may appear as an alternate search suggestion. Suggestions appear beneath the search box on the results page.

Figure 2. Alternate search suggestions
Alternate term suggestions
Note: The type-ahead search suggestions feature is only available in the UI15 interface.