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    Home Madrid Now Platform Administration Now Platform administration Events Pass event parameters from a workflow to a notification

    Pass event parameters from a workflow to a notification

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    Pass event parameters from a workflow to a notification

    You can pass two event parameters that send information about a record or related records from a workflow to a notification.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to System Policy > Events > Registry and define a new event to call.
    2. Create the activity step that calls the event from your workflow and assign the two possible parameters.
      These parameters can be references or fields on the record that triggered the workflow, such as current.number for the request item number. You can also dot-walk to records in other tables. The event then sends the parameters information to the notification that it triggers.
    3. Retrieve the parameters in the notification with email scripts by using event.parm1 and event.parm2.
      For example:
      var string = event.parm1.toString(); 
      template.print(string);
      

    Example

    Another example using Sys IDs gives you access to anything in the record that triggered the workflow. Use a script like this to send information about a change or request to support personnel, for example.
    var id = event.parm1.toString(); 
    var now_GR = new GlideRecord('sc_req_item'); 
    now_GR.get('sys_id', id); 
    if (now_GR.next()){
       // Do something.
    }
    
    Related concepts
    • Scripting for email notifications

    Tags:

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      Pass event parameters from a workflow to a notification

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Pass event parameters from a workflow to a notification

      You can pass two event parameters that send information about a record or related records from a workflow to a notification.

      Before you begin

      Role required: admin

      Procedure

      1. Navigate to System Policy > Events > Registry and define a new event to call.
      2. Create the activity step that calls the event from your workflow and assign the two possible parameters.
        These parameters can be references or fields on the record that triggered the workflow, such as current.number for the request item number. You can also dot-walk to records in other tables. The event then sends the parameters information to the notification that it triggers.
      3. Retrieve the parameters in the notification with email scripts by using event.parm1 and event.parm2.
        For example:
        var string = event.parm1.toString(); 
        template.print(string);
        

      Example

      Another example using Sys IDs gives you access to anything in the record that triggered the workflow. Use a script like this to send information about a change or request to support personnel, for example.
      var id = event.parm1.toString(); 
      var now_GR = new GlideRecord('sc_req_item'); 
      now_GR.get('sys_id', id); 
      if (now_GR.next()){
         // Do something.
      }
      
      Related concepts
      • Scripting for email notifications

      Tags:

      Feedback

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