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The DevOps product is rolling out gradually by region with an initial focus on the Northeast US and the UK. Please reach out to your ServiceNow account manager for availability in your area or other opportunities for early access. For more information, please see DevOps FAQ KB0785090 .


Use the ServiceNow® DevOps application with your DevOps toolchain to provide data insights, accelerate change, and increase visibility in your DevOps environment using a single system.

The DevOps application collects data across the entire set of lifecycle activities to provide visibility for DevOps teams so they can own the end-to-end process (plan, develop, build, test, deploy, and operate). Visibility across the entire DevOps toolchain, versus a single tool, exposes overall performance, including areas in the process that may need improvement.

As a result of this visibility, enterprise governance can be accelerated using DevOps, including automating change decisions.

To learn more about how your ServiceNow instance supports DevOps, see DevOps overview for a general understanding of the application and how it is used.

Start gaining insight using DevOps

Connect your tools and configure your pipeline to automate lifecycle activities. View pipeline stage progression and details for each app using the DevOps App Pipeline UI. Monitor pipeline modeling and change acceleration benefits in your environment using the DevOps Insights dashboard.

DevOps Landing
  • Connect your planning, coding, and orchestration tools, and model your pipeline

    Tool support includes Jira and ServiceNow Agile Development 2.0 planning tools, GitHub and Bitbucket Server (version 5.10.0) coding tools, and Jenkins orchestration tool.

  • Automate deployments by accelerating change

    Automatically create change requests at any stage for deployments that require change control in your environment, and use change approval policies to automate change request approval to continue deployment through the execution pipeline automatically.

  • Evaluate and monitor DevOps process and results

    Use the data-driven DevOps Insights dashboard to view change results reports, pipeline value stream, and evaluate the overall DevOps process.

  • Visualize interactions and results across a pipeline execution

    Use the DevOps App Pipeline UI view to show pipeline stage progression and details for each app.

  • Set up user-created integrations for additional planning and coding tools

    Integrate planning and coding tools not included in the integrations provided with the DevOps application.

DevOps topic categories

Understand DevOps concepts

Find DevOps resources

Get help from DevOps resources