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Notification configurations

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Notification configurations

All service categories start with a set of associated notifications, such as the notification when a task to fulfill a service request is assigned.

Notifications defined in the Service Creator > Template Notifications module are copied when a user creates a new service category.

Template notifications are distinct from the notifications for the Service Creator application itself, such as the notification when a new service category is approved or rejected. Notifications for the Service Creator application are defined in Service Creator > Notifications.

A system administrator can add and delete template notifications.