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Upload a profile picture

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Upload a profile picture

You can upload a profile picture in your Live Feed profile to use as an avatar in Connect Chat and Connect Support conversations.

Before you begin

Role required: none

About this task

Users who do not have profile pictures are represented by an avatar with their initials. Administrators can upload a profile picture in a user record which displays if there is no Live Feed photo.


  1. Navigate to Collaborate > Live Feed.
  2. Click the tile with your picture or initials and title.
    Profile tile
  3. Use one of the following actions to add your photo.
    • Locate the photo file you want to use and drag it over the existing photo.
    • Point to the existing picture (or tap the photo in the smartphone or tablet interface) to display the Upload a picture link. Click the link, navigate to the location of the photo you want to use, and click Open.
    Profile record