Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close
Home London Performance Analytics and Reporting Performance Analytics and Reporting Performance Analytics Visualize Performance Analytics data In-form analytics Preconfigured in-form analytics
  • Versions
  • Products

Contents

Preconfigured in-form analytics

Log in to subscribe to topics and get notified when content changes.

SAVE AS PDF

Preconfigured in-form analytics

Preconfigured in-form analytics are available as plugins for several applications and their associated tables and forms.

Table 1. In-form analytics plugins and associated tables
Plugin name Plugin ID Table and forms
Performance Analytics - Context Sensitive Analytics for Change Management com.snc.pa.change.context_sensitive_analytics Change Request [change_request]
Performance Analytics - Context Sensitive Analytics for Chat com.snc.pa.chat.context_sensitive_analytic Chat Queue Entry [chat_queue_entry]
Performance Analytics - Context Sensitive Analytics for Customer Service com.snc.pa.cs.context_sensitive_analytic Case [sn_customerservice_case]
Performance Analytics - Context Sensitive Analytics for Incident com.snc.pa.incident.context_sensitive_analytic Incident [incident]
Performance Analytics - Context Sensitive Analytics for Problem Management com.snc.pa.problem.context_sensitive_analytic Problem [problem]
Note: When you activate a plugin for preconfigured in-form analytics, you also activate the Performance Analytics Solution for that application. For more information, see Out-of-the-box Performance Analytics Solutions.
Send Feedback
Feedback