The Demand Management application consists of tools for capturing, centralizing, and
assessing strategic and operational demands. It also provides a single location for managing all
the demand information.
The ideation module, integrated with Demand Management, provides an easy way for users to
submit ideas and for demand managers to assess before promoting them to demands. Ideation also
helps track the progress of an idea as it moves through the demand life cycle (idea to a
demand, to a project, enhancement, change, or defect).
The demand workbench provides a central location for viewing and analyzing business demands.
Demand users can access an interactive bubble chart as well as demand record information
within the workbench to collaborate on-demand assessment. Demand managers can approve demands
and create projects and enhancements.
Watch this six-minute video to learn about the purpose of Demand
Management, the Demand workflow, engaging stakeholders, prioritizing demands, and the decision
Basics of Demand Management
- Set up the application: Plan, create stakeholders and assessment categories, and create
- Assess ideas: Review and analyze submitted ideas before promoting ideas to demands.
- Create and manage demands: Create, enhance by adding stakeholders and assessments, and
evaluate and qualify demands.
- Use the Demand Management application or the demand workbench to compare and assess
demands, and promote demands to projects, enhancements, changes, or defects.