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Mute or kick a conference call participant

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Mute or kick a conference call participant

You can mute or kick conference call participants.

Before you begin

Role required: notify_admin

Before starting this procedure, ensure there is an active conference call with one or more participants.


  1. Navigate to Notify > Conference Calls.
  2. Select a conference call.
  3. In the Notify Conference Call Participants related list, select a participant.
  4. Click Mute or Kick.
    You can unmute a muted participant but cannot add a kicked participant back to the conference call. A kicked participant may rejoin the conference call, such as by calling in again.