Subscribe to a knowledge base

Subscribe to a knowledge base and receive notifications when articles are added to that knowledge base.

Before you begin

Role required: knowledge

About this task

Users can subscribe to a knowledge base from either the Knowledge Management v3 user interface or the Knowledge Management Service Portal.


  1. Navigate to Knowledge > Homepage.
  2. Click the Subscribe link on the knowledge base tile.
    The link changes to Subscribed and includes a check mark.