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Remove an AQI checklist from a knowledge base

Remove an AQI checklist from a knowledge base

Before you can edit a checklist that is assigned to a knowledge base, you must remove it from the knowledge base.

Before you begin

A checklist with pending AQI reviews cannot be removed from the knowledge base until all AQI reviews associated with the checklist are complete.

Role required: knowledge_admin or admin

Procedure

  1. Navigate to Knowledge > Administration > Knowledge Bases.
  2. Click a knowledge base from which you want to remove a checklist.
  3. On the Knowledge Base form, delete the name of the AQI checklist from the Checklist field.
  4. Click Update.