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Delete CIs for a CMDB class

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Delete CIs for a CMDB class

You can use the CI Class Manager to delete CIs that are no longer needed.

Before you begin

Role required: itil_admin

Procedure

  1. Navigate to Configuration > CI Class Manager.
  2. Click Hierarchy to expand the CI Classes list and then select the class from which you want to delete CI records.
  3. In the class navigation bar on the left, click CI List.
  4. On the CI List form view, select the CIs that you want to delete.
    Select the check box in the header to select all the CIs that are visible.
  5. Click Actions on selected rows and then click Delete.
  6. Click Delete in the Confirmation dialog box.
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