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Delete all records for a CMDB class

Delete all records for a CMDB class

You can delete all the records for a CMDB class in the CI Class Manager.

Before you begin

Role required: itil_admin


  1. Navigate to Configuration > CI Class Manager.
  2. Click Hierarchy to expand the CI Classes list and then select the class for which you want to delete all records.
  3. In the class navigation bar on the left, click CI List.
  4. On the CI List form view, scroll to the bottom and select the check box on the left side of Actions on selected rows.
    This step selects all records of the selected class.
  5. Click Actions on selected rows and select Delete.
  6. Click Delete in the Confirmation dialog box.