Actions Actions can be added to any flow, enabling process analysts to automate Now Platform features without having to write code. An action is a reusable operation that enables process analysts to automate Now Platform features without having to write code. For example, the Create Record action allows process analysts to generate records in a particular table with particular values when certain conditions occur. Core actions like Create Record require some familiarity with Now Platform tables and fields. Action designers can create application-specific actions to pre-set configuration details. For example, creating a Create Incident Task action ensures that the process analyst uses the correct table and field configuration each time the action is used. You can add application-specific actions by activating the associated spoke. In Flow Designer, a process analyst adds actions to a flow and defines the configuration options. Core actions A core action is a ServiceNow-provided action available to any flow that cannot be viewed or edited from the Action Designer design environment. For example, the Ask for Approval action is a core action that allows process analysts to use Now Platform approvals. Flow Designer provides a set of core actions to automate Now Platform processes. You can add application-specific core actions by activating the associated spoke. Custom actions Using a core action enables the process analyst to configure the desired behavior within the flow. To create an action with a pre-set configuration, or to define custom configuration options, a subject matter expert can create a custom action in Action Designer. Action limit By default, flows can have no more than 20 actions. To change the default behavior, increase the value of the sn_flow_designer.max_actions system property. However, consider the performance impact that a large flow may have on your instance. Ask for Approval actionRequest approval for a record with an approval field. You can configure a rule set for an approval, rejection, or cancellation. If a due date is added to an approval, the approval is automatically approved, rejected, or canceled if the approvers have not responded by the designated time. Create Record actionCreates a record on any table. You can dynamically add and configure fields for the record. Create Task actionCreate a task on any ServiceNow task table. After you choose the task table, you can dynamically select the fields to configure the action. Defining the Parent field associates the task to a parent record.Delete Record actionDeletes a record on any table.Log actionLogs a message in the Flow Designer log table. Look Up Record actionLook up a record from any table based on defined conditions.Look Up Records actionLook up multiple records on any table using defined conditions. Send Email actionSend an email to specified users or groups as an action in a flow.Update Record actionUpdate an existing record in a table. You can dynamically add and configure fields for the record.Wait For Condition actionPause the flow until the record value conditions are met.