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Dashboards release notes

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Dashboards release notes

ServiceNow® Dashboards product enhancements and updates in the Kingston release.

Kingston upgrade information

Review Dashboards upgrade information for information about responsive canvas and dashboard versions of homepages.

New in the Kingston release

Responsive dashboards overview page
Navigate and search responsive dashboards more effectively with the dashboard overview, which shows a tabbed card view of:
  • Recent dashboards
  • Dashboards owned by the user
  • Dashboards shared with the user
  • All dashboards to which the user has access
Drag-and-drop dashboard tabs
Reorder the tabs on a responsive dashboard by dragging them to the order in which you want them to appear.
Enhanced permissions overview
View information messages on the Share panel, which indicate if a dashboard is restricted to some roles or if group permissions are used.
Responsive dashboard properties page
Configure the most common dashboard properties with a new standard properties page.
Dashboard URL parameters
Control the visibility of headers and breakdown sources of dashboards used in application pages with new dashboard URL parameters.
Admin Console
Set up and manage dashboards and dashboard groups in a single page. Find, create, and modify dashboards, reports, indicators, and other configuration records. Troubleshoot errors, access usage information, modify advanced configurations, and more.
Analytics Diagnostics
Identify and diagnose configuration issues using predefined scripts that examine the database for invalid records and provide suggestions to resolve issues.

Changed in this release

  • Landing page: When you navigate to Self-Service > Dashboards, the Dashboards Overview page displays rather than the last visited dashboard.
  • Unloading dashboards to update sets simplified: Unload dashboards with all tabs and related portal pages in a single short task.

Activation information

Responsive canvas dashboards are enabled by default on new instances. On upgrading instances, responsive canvas must be enabled by an administrator.