| Type |
Select Form,
List, or
Record.
If you select Record, the
Table name field is
replaced by the Document
field.
|
| Table name |
Select the table for which the help context is being
defined.
If the Type is
Record, this field is
replaced by the Document
field.
Note: The list shows only tables and
database views that are in the same scope as the
help context.
|
| Document |
Click the reference lookup icon ( ) to open the document selection dialog box
(pictured). Select the table and document (record)
for this help context.
This field is only visible if you have selected
Record as the
Type.
|
| Language |
Select the language of the help page to which you are
linking. The choices available depend on the internationalization
plugins active on your instance.
This field allows you to create multiple help
contexts for the same form, list, or record, each
directing to a help page in a different language.
For example, you might have two help contexts for
Form X: one for English and the other for Spanish.
If a user whose language is set to Spanish clicks
the help icon while viewing Form X, the help page
defined in the Spanish help context opens.
|
| Active |
Select this check box to have the system use the help
context. This check box is selected by default for new
help contexts. |
| ServiceNow Product Documentation |
Indicates if this help was created by a customer or
was provided by ServiceNow. Clear this check box to create custom help for your
organization. Do not attempt to modify existing help
topics provided by ServiceNow for your own use. The system is configured to use
your custom records rather than the default help
contexts, even when they are created on the same
table. |
| URL or page name |
Identifies the topic to display when a user clicks
the help icon while viewing a form, list, or record.
You can enter the complete URL of the help page
or just the target file name if you set a base
URL in the
help.base.default system
property. |
