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Specify a redundant LDAP server

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Specify a redundant LDAP server

The LDAP integration uses a redundant server if the primary LDAP server experiences a service interruption.

Before you begin

Role required: admin

About this task

Administrators can specify redundant servers from either the Create New Server module or from an individual LDAP Server record. The instance searches for an available LDAP server in the order in which they are listed.


  1. Navigate to System LDAP > Create New Server.
  2. Fill out the form as specified in Define the LDAP Server.
  3. In the Server URL field, the valid URLs of all servers appear separated by a space. Servers are first ordered by operational status, with servers that are Up listed first, then ordered by the Order value that you specify. The first server listed is the primary LDAP server. The others are redundant servers.
    Note: There is a slight delay between the change in the actual operational status and the display.
  4. Enter other LDAP server fields as needed.
  5. Click Submit.
    Entering multiple LDAP servers