Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.


Log in to subscribe to topics and get notified when content changes.


Roles control access to features and capabilities in applications and modules. The admin role provides access to all features and capabilities.

After access has been granted to a role, all the groups or users assigned to the role are granted the access. Roles can contain other roles, and any access granted to a role is granted to any role that contains it.

For a complete list of the roles included with the ServiceNow platform, see Base system roles.