Exporting data There are a variety of ways for administrators and users to export data. Form export Export an individual record from the user interface. Choose PDF or XML format directly from a form. List export Export multiple records from the user interface. Choose CSV, Excel, PDF, or XML format directly from a list. URL export Export multiple records from a table using the CSV, Excel, PDF, or XML processor. Specify the table form or list you want to export in the URL. Web services Export multiple records from a table when an external client makes a web services request. Create an external application or process to automate the retrieval of data from an instance via web services such as REST or SOAP. Export sets Create a file called an export set that contains all the data you want to export. Export formats Table 1. Available export formats Export format Description CSV Export table records as a comma-separated value text file. Use this option to export the currently displayed fields in the list or form as a text file. Configure the list or form to add or remove fields from the export. When exported to CSV, dot-walked fields appear using their full field name, such as u_assignment_group.parent. Note: By default, ServiceNow exports all CSV files inWindows-1252 encoding. If you need to export translated data, set the glide.export.csv.charsetsystem property to UTF-8. Excel Export table records as a Microsoft Excel spreadsheet. Use this option to export the currently displayed fields in the list or form as an Excel spreadsheet. Configure the list or form to add or remove fields from the export. XML Export table records as an XML document. Use this option to export all data from a table or all data for a particular record. The XML file has an XML element for each column in the table. Note: Image field data is not preserved when exporting to XML. PDF Export table records as a Portable Document Format file. Use this option to export the currently displayed fields in the list or form as a PDF file. Configure the list or form to add or remove fields from the export. Note: The PDF export processor prints data from left-to-right, which can produce rendering errors when displaying right-to-left language data. JSON Export the table records as a JSON string. The JSON file has an element for each column in the table. Column headers The file type you export to, such as CSV or PDF determines how column headers are exported. In general, formats meant for human consumption such as PDF display the column label, whereas formats meant for machine use such as CSV use the database field_name.Table 2. Header format by file type File type Column header format Excel Label PDF Label CSV field_name XML field_name JSON field_name Export limitsThe platform provides a default upper limit for data exports.Form exportYou can export a form data in a variety of formats.List exportYou can export a list of records in a variety of formats.Export controlsControl the column value and header value in export files using query parameters, export set properties, and system properties.Exporting currency fields to ExcelExporting currency fields to Excel applies Account formatting and can be configured to convert all values to US dollars or to export values in the user's session currency.Export directly from a URLYou may want to export data from the URL if you need to dynamically export data from a script or web service.Break up a large exportIf the number of records to be exported exceeds the actual export limit, you may want to break the export into smaller increments that do not place a significant performance load on the platform.Enable export debug loggingWhen the property glide.export.debug is true, the instance logs export processing including database query time and the time taken to write data to the file.