Report statistics

The Report Stats list enables you to view how often each of your reports is run and how long it takes for the reports to run.

Role required: admin or report_admin

To view report statistics, navigate to Reports > Administration > Report Statistics. By default, the Report Statistics list displays all reports that have been run. To view all reports, click the context menu icon (Context menu icon) and select Add Unused Reports.
Note: Adding unused reports to this list takes some time, especially if your instance contains many reports.
The Report Stats list has the following columns:
Column Description
Report The name of the report. Click the hyperlink to view the report properties.
Last run The date and time the report was last run.
Runs The number of times the report has been run.
Runs on page The number of times the report has been run on dashboard or homepage.
Recent run time The average execution time of the report in milliseconds based on the 25 most recent runs. Edit the glide.report.recent_executions_number property to change the number of runs used to calculate this value.
Run time The average execution time in milliseconds of all runs of the report.
  • To view the reports that take the most time to run, sort Recent run time from z-a.
  • To view used reports, filter out the value 0 from the Runs column.
  • To view the most used reports, sort the Runs column from z-a.

Reports Usage dashboard

The Reports Usage dashboard provides an overview of how reports are used in a ServiceNow instance or domain.

To view report statistics, navigate to Performance Analytics > Admin Console and select Report Usage on the Usage tile.

Note: The report_admin role cannot view this console. The admin or pa_admin role is required.
The Reports Usage dashboard shows the following widgets:
Widget Type Description
Number of Reports Single Score with percentage change month on month. The number of reports in the instance. Click the score to view a dashboard with chart and lists of breakdowns, records, and scores.
% Reports not viewed in the last 6 months Single Score with percentage change month on month. The percentage of reports in the domain or instance that have not been viewed in the last six months. Click the score to view a detailed dashboard with a chart on which you can adjust the period, the calculation used, and additional information on the report.
Top 10 Report Tables List A list of the top 10 tables used in reports. Point to the name of a table to read its description. Click the name of the table or the number of reports to show a dashboard with an enlarged chart, a list of the records in the table, the scores, and additional information on the report.
Reports by Visualization type Bar chart (with option to change the visualization to one of several other report types) The number of times the report has been run on dashboard or homepage. Click a report segment to show a dashboard with an enlarged chart, a list of the records in the table, the scores, and additional information on the report.