A breakdown widget with the Scorecard visualization can display related breakdown
information. The widget must be on a breakdown dashboard, and that dashboard must include the
breakdown sources of the related breakdowns.
Consider an indicator such as Number of open incidents. This indicator uses the Assignment
Group breakdown. The Assignment Group breakdown has three breakdown relations between its own
elements. For an element of Assignment Group, these relations are:
- A Parent Group, whose Sys ID value is in the Parent field of the selected element.
- Child Groups, consisting of other Assignment Group elements whose Parent field value is the
Sys ID value of the selected element.
- Sibling Groups, consisting of other Assignment Group elements who share the same value in
the Parent field.
Now consider a widget that displays the Number of open incidents indicator scores grouped by
Assignment Group. You set the widget to follow an element selected in a breakdown dashboard. Now
you must select which of the breakdown relations to follow.
You select Child Groups. Now you put the widget in a breakdown dashboard that uses the Groups
breakdown source. Groups is the breakdown source of the Assignment Group breakdown, so on the
dashboard you can select any of the elements of Assignment Group. You select ACME Support, and
the widget shows the groups that have ACME Support as a parent.
If you edit the widget to display the Sibling Groups instead of the Child Group and select ACME
Support on the dashboard again, you see the Assignment Groups with the same parent as ACME